TERMS and CONDITIONS

Deposits - You will be advised if any deposit is due and the amount at the time of booking.  This can be paid by cash, cheque or Postal Order (made payable to Vine House B&B) within 7 days of booking.

Arrival/Departure -Access to your room cannot be guaranteed before 2pm.  If you arrive earlier we are happy for you to drop your luggage off but you may be asked to return later. Latest check out time is strictly 10am.

Cancellations - In the unfortunate event of you having to cancel your booking please let us know as soon as possible.Deposits will only be refunded if you advise of cancellation at least 7 days prior to to your intended visit (by telephone in the first instance followed by written confirmation) OR by e-mail.  If you cancel within 7 days any refund will be at the discression of the proprietiors of Vine House. ij event of no shows there will be no refund of any monies paid.

Settlement of Bill - The balance of your bill should be paid no later than the morning of departure.  Payment can be made in cash or by cheque made payable to Vine House.

Smoking- There is NO SMOKING allowed ANYWHERE in the house.  This includes the vestibule area between the two front doors as this area is within the house. It is not a porch. There is a small front garden for guests use.

Pets - Whilst we are happy to allow pet dogs to accompany you (in addition to guide and other assistance dogs) we regret that no other pets can be accommodated.  It is the dog owners responsibility to look after the welfare of the dog whilst in residence.  The owners of Vine House do not offer a dog sitting service.  Unfortunately if the dog causes a disturbance to other guests you will be advised of this. If you forget to bring your water/feeding bowls please let the proprietors know.  We are happy to help.

IF YOU HAVE ANY QUERY REGARDING THEN ABOVE DO NOT HESITATE TO ASK